Privacy Policy

The Old Clarence Brewery C.1881 is committed to protecting your privacy. This policy explains how we collect, use, and handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Information We Collect

We collect personal information only when you provide it to us directly. This may include:

• Your name and email address when you submit an enquiry through our contact form
• Your name, contact details, and payment information when you make a booking through BayBnB
• Any additional information you choose to share in correspondence with us

We do not use cookies for tracking, and we do not collect any personal information passively from visitors to this site.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry
• Process and manage your booking
• Communicate with you about your stay

We do not use your personal information for marketing without your explicit consent, and we do not sell or share your information with third parties for commercial purposes.

3. Third-Party Services

Bookings are processed through BayBnB, which operates its own privacy policy. Contact form submissions are handled by Formspree. We encourage you to review the privacy policies of these services.

4. Data Storage & Security

Enquiries submitted through our contact form are delivered directly to our email inbox and are not stored on any third-party server beyond the standard retention periods of the services listed above. We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.

5. Access & Correction

You have the right to request access to the personal information we hold about you, and to request corrections if that information is inaccurate. To make a request, contact us at the address below.

6. Contact

For privacy enquiries, please contact us at stay@theoldclarencebrewery.com.